Turn-Around Time & Shipping
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Every bonnet is made with care, and I know the wait can be exciting! Enter your order date below to see your estimated ship date. For more information about turnaround times, shipping, and delivery, please read the sections below.
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Turn Around Time
Many of my bonnets are made-to-order (MTO). This allows me to create only what is needed, restock popular sizes more efficiently, and reduce excess inventory and fabric waste. It also gives me the flexibility to offer preorders for my exclusive designs without producing more than I know will be loved and worn.
I’m incredibly proud of the changes I’ve made over the years to streamline my business while being more mindful of waste and sustainability.
My made-to-order bonnets are typically completed within 10 business days of purchase. Exclusive print bonnets may take up to 3 weeks, as I first have the fabric professionally printed before production begins. I intentionally order only what is needed rather than keeping large quantities on hand.
Some bonnets are ready to ship (RTS), including my one-of-a-kind creations and a limited selection of Pixie bonnets. If your RTS order is placed before my next shipping day, it will often ship much sooner than my standard turnaround time.
If your order contains both a made-to-order or exclusive bonnet and a ready-to-ship bonnet, all items will ship together once the entire order is complete.
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Shipping
Orders are shipped within 7-10 business days unless otherwise noted on the product listing.
Please note that international customers are responsible for any brokerage fees, tariffs, duties, taxes, or other charges that may be incurred once a package reaches its destination country.
One of the joys of shopping small is knowing there’s a real person on the other side of your order. If you ever have a question, I’m always happy to help. At the same time, I work hard to keep Sweet As April running as smoothly and efficiently as possible.
Every order is organized, packed, shipped, and delivered to the post office by me. While I’m certainly not Amazon Prime, I do my very best to get handmade orders out the door as quickly as possible without sacrificing the care and attention that goes into each one.
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Lost Package or Incorrect Address:
Please double-check your shipping address before placing your order. If you notice an error after ordering, contact me as soon as possible and I’ll do my best to update it before your package ships.
Once a package has been shipped, I am unable to control the delivery process. While every order is carefully packed, labeled, and delivered to the post office by me, I cannot be responsible for delays, delivery errors, lost packages, or stolen packages once they are in the hands of the carrier.
If a package is returned to me due to an incorrect address or delivery issue, I will contact you as soon as it arrives back. At that point, you may choose to pay for reshipping, or I can refund your order less the original shipping costs.
All orders are shipped with insurance included. If your package is lost or arrives damaged, please reach out and I’ll help guide you through the claims process.
For delivery updates, tracking issues, or missing packages marked as delivered, I recommend contacting your local post office directly, as they will have the most up-to-date information regarding your shipment.
Thank you for your patience and support of my small business. If you need to get in touch, you’ll find a contact form at the bottom of this page, and I’m always happy to chat.
Whether you have a question, feedback or just want to chat we're always happy to hear from you.
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